Contact Statlign
You can reach Statlign by email for support, corrections, press, privacy requests and API access. This page lists the right address for each, what to include so we can act on the first reply, and how long a response usually takes.
Support and account questions
For questions about your account, member credits, a purchase that has not appeared, or a page that will not load, write to support@statlign.com. Include the email address on the account, the page URL, and the approximate time the problem happened — that trio resolves most reports without a second exchange.
Support is handled on business days and most enquiries receive a reply within two working days. Billing questions are prioritised, because an unresolved payment blocks access to something already paid for.
Editorial corrections and press
If a published figure, result or claim is wrong, send the page URL and the specific sentence to editorial@statlign.com. Corrections are made on the page itself, the modification date is updated, and material changes are described in the text rather than quietly overwritten.
Journalists and researchers can request commentary, methodology detail or data extracts through the same address. We can usually supply the underlying figures behind a published analysis, and we will say clearly when a number is an estimate rather than a provider-verified value.
Privacy and data protection
Requests to access, correct, export or delete personal data go to privacy@statlign.com. Under the GDPR and comparable regimes, we respond within one month and will confirm receipt sooner than that. Please write from the address associated with the account so we can verify the request without asking for further identity documents.
The same address handles questions about cookies, advertising identifiers and third-party processors. Our full disclosure of what is collected and why is set out in the privacy policy, and cookie choices can be changed at any time from the footer of every page.
API access, partnerships and security
Developers wanting programmatic access to predictions and fixtures can request an API key through api@statlign.com, describing the intended use and expected request volume. Read-only endpoints and the machine-readable documentation are described on the developer pages.
Suspected security issues should be reported to security@statlign.com. We ask that you avoid testing that degrades service for other users, give us reasonable time to remediate before public disclosure, and include enough detail to reproduce the finding.
Frequently asked questions
How quickly does Statlign reply?
Most support and editorial enquiries receive a reply within two working days. Privacy requests are answered within one month, usually much sooner.
Can I request deletion of my data?
Yes. Email privacy@statlign.com from your account address and we will confirm the request and complete the deletion, subject to records we are legally required to retain.